About Us

Mission

At Call Jim, our mission is continuously learning and improving, ensuring every interaction makes people smile.

We prioritise safety and adhere to schedules, guaranteeing that every job is carried out with utmost care and efficiency. We value building strong, long-lasting relationships with our customers, understanding their unique needs and providing personalised solutions.

Our mission is to be a trusted partner in the HVAC and refrigeration industry, delivering exceptional service, quality craftsmanship, and innovative solutions that exceed expectations. We strive to create a positive impact on the lives of our customers by providing reliable, efficient, and sustainable solutions.

With Call Jim, you can expect an unwavering dedication to customer satisfaction and a commitment to continuous improvement, ensuring that your experience with us is exceptional.

Values

Customer Satisfaction:

We are dedicated to ensuring the utmost satisfaction of our customers by delivering high-quality services and exceeding their expectations.

Reliability:

We pride ourselves on being a reliable and trustworthy partner, consistently delivering on our commitments and meeting project deadlines.

Expertise:

We are a team of highly skilled professionals who continually expand our knowledge and expertise in HVAC and refrigeration systems to provide the best solutions to our customers.

Integrity:

We conduct our business with the highest level of integrity, honesty, and ethical standards, building trust with our customers, employees, and partners.

Innovation:

We embrace innovation and stay at the forefront of industry advancements, using cutting-edge technologies and techniques to provide efficient and sustainable HVAC and refrigeration solutions.

Safety First:

We prioritise the safety of our employees, customers, and the community, ensuring that all our projects and services adhere to the highest safety standards and regulations.

Environmental Responsibility:

We prioritize environmental sustainability and are committed to minimizing our ecological impact. We actively promote energy-efficient solutions and implement responsible practices to reduce waste. Our commitment extends to recycling and reusing materials and products whenever possible, ensuring that we contribute to a greener future.

Vision

To be the leading HVAC and refrigeration company renowned for exceptional service, innovation, and customer satisfaction. We aim to be synonymous with reliability, expertise, and excellence in the industry. By embracing knowledge, technology, and strong customer relationships, we strive to be the go-to choice for all HVAC and refrigeration needs.

Our vision is to impact comfort and well-being while promoting sustainability positively and providing affordable energy solutions, ensuring efficient systems without compromising budgets or the environment.

We are committed to passing on knowledge by mentoring apprentices, nurturing talent, and equipping the next generation of professionals. We aim to empower them with skills and expertise for success, building a legacy of excellence and innovation.

With an unwavering dedication to our mission, values, and continuous learning, we exceed expectations, deliver exceptional results, and leave a lasting positive impact on every project.